Terms & Conditions – Products & Services
Last Updated: 2026
By accessing or purchasing from Olra & Sam Co., users agree to the following terms. These terms apply to all products, services, and transactions conducted through our website.
1. Perfumes & Fragrances
All perfumes and fragrance products sold by Olra & Sam Co. are intended for external use only. Individual reactions may vary based on skin type, sensitivity, or personal preference. Olra & Sam Co. does not guarantee fragrance longevity, projection, or personal satisfaction. Perfumes are non-returnable and non-exchangeable once delivered, except in cases of verified damage or non-delivery. The company shall not be liable for allergic reactions, misuse, or dissatisfaction after use.
2. Cosmetics
Cosmetic products are sold on an “as-is” basis and are subject to individual skin compatibility. Customers are advised to review ingredients and perform patch tests before use. Olra & Sam Co. shall not be responsible for adverse reactions, misuse, or incorrect application. Opened or used cosmetic products are strictly non-returnable and non-refundable. Refunds will only be considered for damaged products or confirmed non-delivery as per company policy.
3. Body Care Products
Body care products are manufactured and supplied for general personal use only. Results may vary depending on skin type, lifestyle, and usage patterns. Olra & Sam Co. does not provide medical or dermatological guarantees. Products once opened or used are non-returnable. The company is not liable for allergies, sensitivities, or outcomes arising from continued use. Customers are responsible for proper storage and usage as mentioned on packaging.
4. Apparel
Apparel products are sold based on standard sizing and design descriptions. Minor variations in color, texture, or fit may occur due to photography, lighting, or manufacturing differences. Olra & Sam Co. shall not be held responsible for size-related dissatisfaction. Apparel once worn, washed, altered, or used is not eligible for return or refund. Refunds are limited to damaged products or non-delivery, subject to verification.
General Disclaimer
Olra & Sam Co. reserves the right to modify product specifications, pricing, availability, and policies at any time without prior notice. The company shall not be liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or third-party service failures.
Customer Support
Email: Support@olrasamco.com
WhatsApp Support: +91 9619678861