Privacy Policy

At Olra & Sam Co., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information shared by users while accessing or making purchases through our website.

Information We Collect

We may collect personal information including, but not limited to:

• Name, contact number, email address

• Shipping and billing address

• Order details and transaction information

• Communication records with our support team

Payment-related information is processed securely by third-party payment gateways. Olra & Sam Co. does not store or have direct access to your complete payment details.

Use of Information

The information collected may be used to:

• Process and deliver orders

• Communicate order updates and support responses

• Improve website performance, services, and user experience

• Comply with legal and regulatory obligations

We may also use anonymized or aggregated data for internal analysis and business improvement.

Data Sharing & Third Parties

We may share limited necessary information with logistics partners, payment gateways, service providers, and vendors strictly for order fulfillment and operational purposes. Olra & Sam Co. is not responsible for the privacy practices, delays, or errors of third-party platforms or partners.

Errors, Technical Issues & Liability Limitation

While we take reasonable measures to protect user data, Olra & Sam Co. shall not be held liable for any unintentional errors, data loss, system failures, cyber incidents, or unauthorized access arising due to technical issues, force majeure events, or third-party service failures. Users acknowledge that data transmission over the internet is not entirely secure.

User Responsibility

Users are responsible for providing accurate information and maintaining the confidentiality of their account credentials. Olra & Sam Co. will not be liable for issues arising from incorrect details provided by the user.

Policy Updates

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our website implies acceptance of the updated policy.

For any privacy-related concerns, please contact us at Support@olrasamco.com